Privacy
Policy
Last updated: March 2026
1. Information We Collect
When you place an order or contact us, we collect personal information including your name, email address, phone number, and delivery address. We also collect browsing data such as pages visited and time spent on the site to help us improve your experience.
2. How We Use Your Information
We use your information to process and fulfil your orders, send order confirmations and delivery updates, respond to your enquiries, and improve our website and services. We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Payment Security
All payments are processed through secure third-party payment providers including PayFast, Ozow, and Peach Payments. We do not store your credit card or banking details on our servers. All transactions are encrypted and processed in accordance with PCI DSS standards.
4. Cookies
Our website uses cookies to remember your cart, preferences, and browsing session. You can disable cookies in your browser settings, but this may affect the functionality of the website, including your ability to add items to your cart.
5. Data Retention
We retain your personal information for as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting us at info@itsjustthat.co.za.
6. Your Rights
Under the Protection of Personal Information Act (POPIA), you have the right to access, correct, or delete your personal information. You also have the right to object to the processing of your information and to lodge a complaint with the Information Regulator of South Africa.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@itsjustthat.co.za or via our contact page.